Assist\u00eancia T\u00e9cnica \u2013 JST M\u00e1quinas<\/title>\n <style>\n :root{\n --brand:#f5b400; --brand-dark:#c79300;\n --ink:#111; --muted:#6b7280;\n --bg:#ffffff; --bg-soft:#f5f6f7;\n --border:#e5e7eb; --ok:#25D366;\n }\n *{box-sizing:border-box}\n body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;color:var(--ink);background:var(--bg)}\n a{color:inherit}\n .container{max-width:1120px;margin:0 auto;padding:24px}\n\n \/* ===== FIXES DE TEMA (SOMENTE NESTA P\u00c1GINA) ===== *\/\n body.page-id-5987 #top-bar{padding:6px 0 !important;}\n body.page-id-5987 #top-bar .container{padding-top:0 !important;padding-bottom:0 !important;}\n body.page-id-5987 #inner-banner{padding:10px 0 !important;margin-bottom:0 !important;}\n body.page-id-5987 #inner-banner .banner-title{margin:0 !important;padding:0 !important;}\n body.page-id-5987 #inner-banner .banner-title h1{margin:0 !important;font-size:28px !important;line-height:1.2 !important;}\n body.page-id-5987 #content{margin-top:0 !important;padding-top:0 !important;}\n body.page-id-5987 #content .container{padding-top:8px !important;}\n body.page-id-5987 .hero{margin-top:0 !important;}\n\n \/* ===== HERO ===== *\/\n .hero{background:linear-gradient(180deg,#fff,#fff 60%,var(--bg-soft));border-bottom:1px solid #eee}\n .hero .container{padding-top:8px;padding-bottom:16px}\n .kicker{font-weight:600;color:var(--brand-dark);letter-spacing:.02em;margin-bottom:6px}\n h1{font-size:clamp(28px,4vw,40px);line-height:1.1;margin:0 0 8px}\n .sub{font-size:clamp(16px,2.2vw,18px);color:var(--muted);margin:0 0 14px}\n .cta{display:flex;gap:12px;flex-wrap:wrap}\n .btn{display:inline-flex;align-items:center;gap:10px;border-radius:12px;padding:14px 18px;font-weight:700;text-decoration:none;transition:transform .05s ease,box-shadow .2s ease}\n .btn:hover{transform:translateY(-1px)}\n .btn-wa{background:var(--ok);color:#fff;box-shadow:0 8px 20px rgba(37,211,102,.25)}\n .btn-wa small{font-weight:600;opacity:.85}\n .btn-alt{background:#111;color:#fff}\n .badges{display:flex;gap:12px;align-items:center;margin-top:8px;color:var(--muted);font-size:14px}\n\n \/* ===== Cards (3 colunas + 1 full) ===== *\/\n .card{background:#fff;border:1px solid var(--border);border-radius:16px;padding:18px}\n .list{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:16px}\n .list h3{margin:0 0 6px;font-size:16px}\n .list p{margin:0;color:var(--muted);font-size:14px}\n .span-3{grid-column:1 \/ -1}\n\n \/* ===== Passo a passo ===== *\/\n .steps{padding:20px 0}\n .steps-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}\n .step{background:#fff;border:1px solid var(--border);border-radius:16px;padding:16px}\n .step-num{display:inline-block;background:var(--brand);color:#111;font-weight:800;border-radius:999px;width:30px;height:30px;line-height:30px;text-align:center;margin-bottom:10px}\n\n \/* ===== Form ===== *\/\n .form-wrap{padding:24px 0}\n .form-header{display:flex;flex-wrap:wrap;align-items:center;gap:10px;justify-content:space-between;margin-bottom:10px}\n .pill{background:#fafafa;border:1px dashed #ddd;border-radius:999px;padding:8px 12px;color:var(--muted);font-size:14px}\n .wpcf7 form p, .wpcf7-form{text-align:left}\n .wpcf7 input[type=\"text\"], .wpcf7 input[type=\"email\"], .wpcf7 input[type=\"tel\"],\n .wpcf7 textarea, .wpcf7 select{\n width:100%; 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}\n body.page-id-5987 .info-grid{\n grid-template-columns: 1fr; \/* 1 coluna evita \u201csair\u201d do fundo *\/\n gap:12px;\n }\n body.page-id-5987 .info .card{ margin:0; } \/* sem margens extras *\/\n}\n <\/style>\n<\/head>\n<body>\n <header class=\"hero\">\n <div class=\"container\">\n <div class=\"kicker\">Assist\u00eancia T\u00e9cnica JST<\/div>\n <h1>Resolva seu problema <span style=\"color:var(--brand-dark)\">agora<\/span> pelo WhatsApp<\/h1>\n <p class=\"sub\">Via WhatsApp conseguimos analisar <strong>fotos e v\u00eddeos<\/strong>, orientar ajustes e at\u00e9 providenciar <strong>envio de pe\u00e7as<\/strong> quando necess\u00e1rio \u2014 muitas vezes na mesma hora.<\/p>\n\n <div class=\"cta\">\n <a class=\"btn btn-wa\" href=\"https:\/\/wa.me\/551836497878?text=Ol%C3%A1%20JST,%20preciso%20de%20suporte%20t%C3%A9cnico\" target=\"_blank\" rel=\"noopener\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12 0C5.372 0 0 5.373 0 12c0 2.116.552 4.097 1.515 5.81L.05 24l6.35-1.434A11.94 11.94 0 0 0 12 24c6.628 0 12-5.373 12-12S18.628 0 12 0Zm0 2c5.523 0 10 4.477 10 10s-4.477 10-10 10a9.94 9.94 0 0 1-5.099-1.387l-.365-.214-3.036.686.66-2.866-.237-.377A9.94 9.94 0 0 1 2 12C2 6.477 6.477 2 12 2Zm5.147 5.879c-.144-.32-.295-.327-.432-.333l-.368-.006c-.127 0-.335.048-.512.24-.177.191-.674.658-.674 1.605 0 .947.69 1.862.786 1.99.096.128 1.333 2.06 3.296 2.807 1.63.641 1.964.514 2.317.482.353-.032 1.142-.466 1.303-.917.16-.45.16-.836.112-.917-.048-.08-.176-.128-.368-.224-.192-.096-1.142-.562-1.319-.626-.177-.064-.305-.096-.432.096-.128.191-.496.626-.608.753-.112.128-.224.144-.416.048-.192-.096-.811-.299-1.546-.954-.571-.507-.957-1.132-1.069-1.323-.112-.192-.012-.295.084-.391.086-.086.192-.224.288-.336.096-.112.128-.192.192-.32.064-.128.032-.24-.016-.336-.048-.096-.432-1.078-.608-1.48Z\" fill=\"#fff\"\/><\/svg>\n Falar no WhatsApp <small>(mais r\u00e1pido)<\/small>\n <\/a>\n <a class=\"btn btn-alt\" href=\"#form\">Abrir chamado por e-mail<\/a>\n <\/div>\n\n <div class=\"badges\">\n <span>\u2714 Atendimento humano<\/span>\n <span>\u2714 Sem burocracia<\/span>\n <span>\u2714 Orienta\u00e7\u00e3o de uso e instala\u00e7\u00e3o<\/span>\n <\/div>\n\n \n <div class=\"list\">\n <div class=\"card\">\n <h3>Comprou no Mercado Livre?<\/h3>\n <p>Fale conosco antes de abrir devolu\u00e7\u00e3o \u2014 geralmente resolvemos \u00e0 dist\u00e2ncia.<\/p>\n <\/div>\n <div class=\"card\">\n <h3>Envie um v\u00eddeo curto<\/h3>\n <p>Mostre o sintoma e o contexto da instala\u00e7\u00e3o. Isso acelera a an\u00e1lise.<\/p>\n <\/div>\n <div class=\"card\">\n <h3>Tenha a NF por perto<\/h3>\n <p>Se estiver na garantia, o processo fica mais r\u00e1pido.<\/p>\n <\/div>\n <div class=\"card span-3\">\n <h3 style=\"margin-top:0\">Como ajudamos rapidamente<\/h3>\n <ul style=\"margin:0 0 0 18px;line-height:1.5;color:var(--muted)\">\n <li>Conferimos v\u00eddeo\/fotos e identificamos a causa prov\u00e1vel.<\/li>\n <li>Passamos ajustes simples de uso ou instala\u00e7\u00e3o.<\/li>\n <li>Se necess\u00e1rio, encaminhamos pe\u00e7a\/substitui\u00e7\u00e3o conforme pol\u00edtica de garantia.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/header>\n\n <section class=\"steps\">\n <div class=\"container\">\n <h2 style=\"margin:0 0 12px\">Passo a passo<\/h2>\n <div class=\"steps-grid\">\n <div class=\"step\"><span class=\"step-num\">1<\/span><div><strong>Fale pelo WhatsApp<\/strong><br><span class=\"muted\">Envie v\u00eddeo\/fotos do problema.<\/span><\/div><\/div>\n <div class=\"step\"><span class=\"step-num\">2<\/span><div><strong>An\u00e1lise r\u00e1pida<\/strong><br><span class=\"muted\">Um t\u00e9cnico revisa seu caso.<\/span><\/div><\/div>\n <div class=\"step\"><span class=\"step-num\">3<\/span><div><strong>Orienta\u00e7\u00e3o imediata<\/strong><br><span class=\"muted\">Ajustes de uso\/instala\u00e7\u00e3o, quando aplic\u00e1vel.<\/span><\/div><\/div>\n <div class=\"step\"><span class=\"step-num\">4<\/span><div><strong>Pe\u00e7as\/garantia<\/strong><br><span class=\"muted\">Se necess\u00e1rio, seguimos com o envio\/garantia.<\/span><\/div><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section id=\"form\" class=\"form-wrap\">\n <div class=\"container\">\n <div class=\"form-header\">\n <h2 style=\"margin:0\">Prefere por e-mail?<\/h2>\n <span class=\"pill\">Aceitamos JPG, PNG, MP4, MOV, AVI, MKV e PDF \u2022 at\u00e9 10 MB<\/span>\n <\/div>\n\n <div class=\"wpcf7\">\n \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5648-o1\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/5987#wpcf7-f5648-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5648\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5648-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Seu nome<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Seu e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Assunto<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Sua mensagem<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Anexo (opcional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-487\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file cf7-file\" id=\"cf7-file\" accept=\".jpg,.png,.gif,.pdf,.mp4,.mov,.avi\" aria-invalid=\"false\" type=\"file\" name=\"file-487\" \/><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>Δ<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"201\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n <\/div>\n\n <p style=\"color:var(--muted);font-size:14px;margin-top:10px\">Dica: grave v\u00eddeos curtos (at\u00e9 1 min). Mostre o produto, como est\u00e1 instalado e o que acontece ao ligar\/us\u00e1-lo.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"info\">\n <div class=\"container\">\n <div class=\"panel\">\n <div class=\"info-grid\">\n <div class=\"card\"><h4>Hor\u00e1rio de atendimento<\/h4><div class=\"muted\">Seg\u2013Sex: 7h30 \u00e0s 18h<br\/>S\u00e1b: 8h \u00e0s 12h<\/div><\/div>\n <div class=\"card\"><h4>Prazo de resposta<\/h4><div class=\"muted\">Mensagens do WhatsApp costumam receber retorno no mesmo dia \u00fatil.<\/div><\/div>\n <div class=\"card\"><h4>Garantia<\/h4><div class=\"muted\">Guarde sua NF. Avaliamos cada caso conforme pol\u00edtica de garantia do produto.<\/div><\/div>\n <div class=\"card\"><h4>Manuais e FAQ<\/h4><div class=\"muted\">Consulte nosso material de apoio para solu\u00e7\u00f5es r\u00e1pidas aqui.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"faq\">\n <div class=\"container\">\n <h2 style=\"margin:0 0 12px\">Perguntas frequentes<\/h2>\n <details>\n <summary>Posso resolver sem enviar o produto?<\/summary>\n <p style=\"color:var(--muted)\">Na maioria dos casos, sim. Um v\u00eddeo claro do sintoma e fotos da instala\u00e7\u00e3o nos permitem orientar ajustes imediatos.<\/p>\n <\/details>\n <details>\n <summary>Qual o melhor formato de v\u00eddeo\/foto?<\/summary>\n <p style=\"color:var(--muted)\">Aceitamos JPG\/PNG e MP4\/MOV\/AVI\/MKV at\u00e9 10 MB. Se o arquivo ficar grande, envie pelo WhatsApp.<\/p>\n <\/details>\n <details>\n <summary>Comprei pelo Mercado Livre. O que fa\u00e7o?<\/summary>\n <p style=\"color:var(--muted)\">Fale conosco primeiro. Frequentemente resolvemos \u00e0 dist\u00e2ncia, evitando a devolu\u00e7\u00e3o e acelerando a solu\u00e7\u00e3o.<\/p>\n <\/details>\n <\/div>\n <\/section>\n\n <div class=\"sticky-wa\">\n <a href=\"https:\/\/wa.me\/551836497878?text=Ol%C3%A1%20JST,%20preciso%20de%20suporte%20t%C3%A9cnico\" target=\"_blank\" rel=\"noopener\">Falar no WhatsApp agora<\/a>\n <\/div>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Assist\u00eancia T\u00e9cnica \u2013 JST M\u00e1quinas Assist\u00eancia T\u00e9cnica JST Resolva seu problema agora pelo WhatsApp Via WhatsApp conseguimos analisar fotos e v\u00eddeos, orientar ajustes e at\u00e9 providenciar envio de pe\u00e7as quando necess\u00e1rio \u2014 muitas vezes na mesma hora. Falar no WhatsApp (mais r\u00e1pido) Abrir chamado por e-mail \u2714 Atendimento humano \u2714 Sem burocracia \u2714 Orienta\u00e7\u00e3o de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages\/5987"}],"collection":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=5987"}],"version-history":[{"count":13,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages\/5987\/revisions"}],"predecessor-version":[{"id":6003,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages\/5987\/revisions\/6003"}],"wp:attachment":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=5987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":5987,"date":"2025-08-11T19:12:41","date_gmt":"2025-08-11T22:12:41","guid":{"rendered":"https:\/\/jstmaquinas.com.br\/?page_id=5987"},"modified":"2025-08-13T17:04:53","modified_gmt":"2025-08-13T20:04:53","slug":"assistencia","status":"publish","type":"page","link":"https:\/\/jstmaquinas.com.br\/index.php\/assistencia\/","title":{"rendered":"Assist\u00eancia"},"content":{"rendered":"\n\n\n\n \n \n Assist\u00eancia T\u00e9cnica \u2013 JST M\u00e1quinas<\/title>\n <style>\n :root{\n --brand:#f5b400; --brand-dark:#c79300;\n --ink:#111; --muted:#6b7280;\n --bg:#ffffff; --bg-soft:#f5f6f7;\n --border:#e5e7eb; --ok:#25D366;\n }\n *{box-sizing:border-box}\n body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;color:var(--ink);background:var(--bg)}\n a{color:inherit}\n .container{max-width:1120px;margin:0 auto;padding:24px}\n\n \/* ===== FIXES DE TEMA (SOMENTE NESTA P\u00c1GINA) ===== *\/\n body.page-id-5987 #top-bar{padding:6px 0 !important;}\n body.page-id-5987 #top-bar .container{padding-top:0 !important;padding-bottom:0 !important;}\n body.page-id-5987 #inner-banner{padding:10px 0 !important;margin-bottom:0 !important;}\n body.page-id-5987 #inner-banner .banner-title{margin:0 !important;padding:0 !important;}\n body.page-id-5987 #inner-banner .banner-title h1{margin:0 !important;font-size:28px !important;line-height:1.2 !important;}\n body.page-id-5987 #content{margin-top:0 !important;padding-top:0 !important;}\n body.page-id-5987 #content .container{padding-top:8px !important;}\n body.page-id-5987 .hero{margin-top:0 !important;}\n\n \/* ===== HERO ===== *\/\n .hero{background:linear-gradient(180deg,#fff,#fff 60%,var(--bg-soft));border-bottom:1px solid #eee}\n .hero .container{padding-top:8px;padding-bottom:16px}\n .kicker{font-weight:600;color:var(--brand-dark);letter-spacing:.02em;margin-bottom:6px}\n h1{font-size:clamp(28px,4vw,40px);line-height:1.1;margin:0 0 8px}\n .sub{font-size:clamp(16px,2.2vw,18px);color:var(--muted);margin:0 0 14px}\n .cta{display:flex;gap:12px;flex-wrap:wrap}\n .btn{display:inline-flex;align-items:center;gap:10px;border-radius:12px;padding:14px 18px;font-weight:700;text-decoration:none;transition:transform .05s ease,box-shadow .2s ease}\n .btn:hover{transform:translateY(-1px)}\n .btn-wa{background:var(--ok);color:#fff;box-shadow:0 8px 20px rgba(37,211,102,.25)}\n .btn-wa small{font-weight:600;opacity:.85}\n .btn-alt{background:#111;color:#fff}\n .badges{display:flex;gap:12px;align-items:center;margin-top:8px;color:var(--muted);font-size:14px}\n\n \/* ===== Cards (3 colunas + 1 full) ===== *\/\n .card{background:#fff;border:1px solid var(--border);border-radius:16px;padding:18px}\n .list{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:16px}\n .list h3{margin:0 0 6px;font-size:16px}\n .list p{margin:0;color:var(--muted);font-size:14px}\n .span-3{grid-column:1 \/ -1}\n\n \/* ===== Passo a passo ===== *\/\n .steps{padding:20px 0}\n .steps-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}\n .step{background:#fff;border:1px solid var(--border);border-radius:16px;padding:16px}\n .step-num{display:inline-block;background:var(--brand);color:#111;font-weight:800;border-radius:999px;width:30px;height:30px;line-height:30px;text-align:center;margin-bottom:10px}\n\n \/* ===== Form ===== *\/\n .form-wrap{padding:24px 0}\n .form-header{display:flex;flex-wrap:wrap;align-items:center;gap:10px;justify-content:space-between;margin-bottom:10px}\n .pill{background:#fafafa;border:1px dashed #ddd;border-radius:999px;padding:8px 12px;color:var(--muted);font-size:14px}\n .wpcf7 form p, .wpcf7-form{text-align:left}\n .wpcf7 input[type=\"text\"], .wpcf7 input[type=\"email\"], .wpcf7 input[type=\"tel\"],\n .wpcf7 textarea, .wpcf7 select{\n width:100%; text-align:left; padding:14px 16px; border-radius:16px; border:1px solid var(--border);\n outline:none; font-size:16px;\n }\n .wpcf7 textarea{min-height:180px}\n .wpcf7 ::placeholder{color:#9ca3af}\n .wpcf7 .wpcf7-not-valid-tip{margin:6px 0 0 12px;color:#ef4444;text-align:left}\n .wpcf7 form .wpcf7-response-output{border-radius:12px}\n\n \/* ===== Painel info ===== *\/\n .info{padding:22px 0}\n .panel{background:var(--bg-soft);border:1px solid #eee;border-radius:16px;padding:16px}\n .info-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}\n .info .card h4{margin:0 0 6px}\n\n \/* ===== FAQ ===== *\/\n .faq{padding:22px 0}\n details{border:1px solid var(--border);border-radius:12px;padding:14px 16px;background:#fff}\n details+details{margin-top:10px}\n summary{font-weight:600;cursor:pointer}\n\n \/* Sticky WhatsApp (mobile) *\/\n .sticky-wa{position:fixed;left:16px;right:16px;bottom:16px;display:none}\n .sticky-wa a{display:block;text-align:center;border-radius:14px;padding:14px 18px;background:var(--ok);color:#fff;font-weight:800;text-decoration:none;box-shadow:0 10px 24px rgba(37,211,102,.35)}\n\n \/* Responsivo *\/\n @media (max-width:980px){\n .list{grid-template-columns:1fr}\n .steps-grid{grid-template-columns:1fr 1fr}\n .info-grid{grid-template-columns:1fr 1fr}\n .sticky-wa{display:block}\n }\n\/* WhatsApp \u2013 legibilidade no hover *\/\n.btn-wa,\n.btn-wa:visited { color:#fff !important; text-decoration:none; }\n\n.btn-wa small { opacity:.95; }\n.btn-wa svg path { fill:#fff; }\n\n\/* Hover\/focus: mant\u00e9m texto branco e escurece levemente o fundo *\/\n.btn-wa:hover,\n.btn-wa:focus {\n background:#1fb456; \/* verde um pouco mais escuro que #25D366 *\/\n color:#fff !important;\n box-shadow:0 10px 24px rgba(31,180,86,.35);\n text-decoration:none;\n}\n\n.btn-wa:hover *,\n.btn-wa:focus * { color:#fff !important; opacity:1; } \/* garante branco mesmo se o tema tentar trocar *\/\n\n\/* ==== Info panel: corre\u00e7\u00e3o mobile ==== *\/\nbody.page-id-5987 .panel { overflow: hidden; } \/* corta qualquer sobra dentro do painel *\/\n\n\/* tablets: 2 colunas seguras *\/\n@media (min-width:601px) and (max-width:980px){\n body.page-id-5987 .info-grid{\n grid-template-columns: repeat(2, minmax(0,1fr));\n gap:14px;\n }\n}\n\n\/* celulares: empilhar e apertar paddings\/gaps *\/\n@media (max-width:600px){\n body.page-id-5987 .container{ padding-left:16px; padding-right:16px; }\n body.page-id-5987 .panel{ padding:12px; }\n body.page-id-5987 .info-grid{\n grid-template-columns: 1fr; \/* 1 coluna evita \u201csair\u201d do fundo *\/\n gap:12px;\n }\n body.page-id-5987 .info .card{ margin:0; } \/* sem margens extras *\/\n}\n <\/style>\n<\/head>\n<body>\n <header class=\"hero\">\n <div class=\"container\">\n <div class=\"kicker\">Assist\u00eancia T\u00e9cnica JST<\/div>\n <h1>Resolva seu problema <span style=\"color:var(--brand-dark)\">agora<\/span> pelo WhatsApp<\/h1>\n <p class=\"sub\">Via WhatsApp conseguimos analisar <strong>fotos e v\u00eddeos<\/strong>, orientar ajustes e at\u00e9 providenciar <strong>envio de pe\u00e7as<\/strong> quando necess\u00e1rio \u2014 muitas vezes na mesma hora.<\/p>\n\n <div class=\"cta\">\n <a class=\"btn btn-wa\" href=\"https:\/\/wa.me\/551836497878?text=Ol%C3%A1%20JST,%20preciso%20de%20suporte%20t%C3%A9cnico\" target=\"_blank\" rel=\"noopener\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12 0C5.372 0 0 5.373 0 12c0 2.116.552 4.097 1.515 5.81L.05 24l6.35-1.434A11.94 11.94 0 0 0 12 24c6.628 0 12-5.373 12-12S18.628 0 12 0Zm0 2c5.523 0 10 4.477 10 10s-4.477 10-10 10a9.94 9.94 0 0 1-5.099-1.387l-.365-.214-3.036.686.66-2.866-.237-.377A9.94 9.94 0 0 1 2 12C2 6.477 6.477 2 12 2Zm5.147 5.879c-.144-.32-.295-.327-.432-.333l-.368-.006c-.127 0-.335.048-.512.24-.177.191-.674.658-.674 1.605 0 .947.69 1.862.786 1.99.096.128 1.333 2.06 3.296 2.807 1.63.641 1.964.514 2.317.482.353-.032 1.142-.466 1.303-.917.16-.45.16-.836.112-.917-.048-.08-.176-.128-.368-.224-.192-.096-1.142-.562-1.319-.626-.177-.064-.305-.096-.432.096-.128.191-.496.626-.608.753-.112.128-.224.144-.416.048-.192-.096-.811-.299-1.546-.954-.571-.507-.957-1.132-1.069-1.323-.112-.192-.012-.295.084-.391.086-.086.192-.224.288-.336.096-.112.128-.192.192-.32.064-.128.032-.24-.016-.336-.048-.096-.432-1.078-.608-1.48Z\" fill=\"#fff\"\/><\/svg>\n Falar no WhatsApp <small>(mais r\u00e1pido)<\/small>\n <\/a>\n <a class=\"btn btn-alt\" href=\"#form\">Abrir chamado por e-mail<\/a>\n <\/div>\n\n <div class=\"badges\">\n <span>\u2714 Atendimento humano<\/span>\n <span>\u2714 Sem burocracia<\/span>\n <span>\u2714 Orienta\u00e7\u00e3o de uso e instala\u00e7\u00e3o<\/span>\n <\/div>\n\n \n <div class=\"list\">\n <div class=\"card\">\n <h3>Comprou no Mercado Livre?<\/h3>\n <p>Fale conosco antes de abrir devolu\u00e7\u00e3o \u2014 geralmente resolvemos \u00e0 dist\u00e2ncia.<\/p>\n <\/div>\n <div class=\"card\">\n <h3>Envie um v\u00eddeo curto<\/h3>\n <p>Mostre o sintoma e o contexto da instala\u00e7\u00e3o. Isso acelera a an\u00e1lise.<\/p>\n <\/div>\n <div class=\"card\">\n <h3>Tenha a NF por perto<\/h3>\n <p>Se estiver na garantia, o processo fica mais r\u00e1pido.<\/p>\n <\/div>\n <div class=\"card span-3\">\n <h3 style=\"margin-top:0\">Como ajudamos rapidamente<\/h3>\n <ul style=\"margin:0 0 0 18px;line-height:1.5;color:var(--muted)\">\n <li>Conferimos v\u00eddeo\/fotos e identificamos a causa prov\u00e1vel.<\/li>\n <li>Passamos ajustes simples de uso ou instala\u00e7\u00e3o.<\/li>\n <li>Se necess\u00e1rio, encaminhamos pe\u00e7a\/substitui\u00e7\u00e3o conforme pol\u00edtica de garantia.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/header>\n\n <section class=\"steps\">\n <div class=\"container\">\n <h2 style=\"margin:0 0 12px\">Passo a passo<\/h2>\n <div class=\"steps-grid\">\n <div class=\"step\"><span class=\"step-num\">1<\/span><div><strong>Fale pelo WhatsApp<\/strong><br><span class=\"muted\">Envie v\u00eddeo\/fotos do problema.<\/span><\/div><\/div>\n <div class=\"step\"><span class=\"step-num\">2<\/span><div><strong>An\u00e1lise r\u00e1pida<\/strong><br><span class=\"muted\">Um t\u00e9cnico revisa seu caso.<\/span><\/div><\/div>\n <div class=\"step\"><span class=\"step-num\">3<\/span><div><strong>Orienta\u00e7\u00e3o imediata<\/strong><br><span class=\"muted\">Ajustes de uso\/instala\u00e7\u00e3o, quando aplic\u00e1vel.<\/span><\/div><\/div>\n <div class=\"step\"><span class=\"step-num\">4<\/span><div><strong>Pe\u00e7as\/garantia<\/strong><br><span class=\"muted\">Se necess\u00e1rio, seguimos com o envio\/garantia.<\/span><\/div><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section id=\"form\" class=\"form-wrap\">\n <div class=\"container\">\n <div class=\"form-header\">\n <h2 style=\"margin:0\">Prefere por e-mail?<\/h2>\n <span class=\"pill\">Aceitamos JPG, PNG, MP4, MOV, AVI, MKV e PDF \u2022 at\u00e9 10 MB<\/span>\n <\/div>\n\n <div class=\"wpcf7\">\n \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5648-o1\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/5987#wpcf7-f5648-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5648\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5648-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Seu nome<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Seu e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Assunto<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Sua mensagem<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Anexo (opcional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-487\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file cf7-file\" id=\"cf7-file\" accept=\".jpg,.png,.gif,.pdf,.mp4,.mov,.avi\" aria-invalid=\"false\" type=\"file\" name=\"file-487\" \/><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>Δ<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"201\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n <\/div>\n\n <p style=\"color:var(--muted);font-size:14px;margin-top:10px\">Dica: grave v\u00eddeos curtos (at\u00e9 1 min). Mostre o produto, como est\u00e1 instalado e o que acontece ao ligar\/us\u00e1-lo.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"info\">\n <div class=\"container\">\n <div class=\"panel\">\n <div class=\"info-grid\">\n <div class=\"card\"><h4>Hor\u00e1rio de atendimento<\/h4><div class=\"muted\">Seg\u2013Sex: 7h30 \u00e0s 18h<br\/>S\u00e1b: 8h \u00e0s 12h<\/div><\/div>\n <div class=\"card\"><h4>Prazo de resposta<\/h4><div class=\"muted\">Mensagens do WhatsApp costumam receber retorno no mesmo dia \u00fatil.<\/div><\/div>\n <div class=\"card\"><h4>Garantia<\/h4><div class=\"muted\">Guarde sua NF. Avaliamos cada caso conforme pol\u00edtica de garantia do produto.<\/div><\/div>\n <div class=\"card\"><h4>Manuais e FAQ<\/h4><div class=\"muted\">Consulte nosso material de apoio para solu\u00e7\u00f5es r\u00e1pidas aqui.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"faq\">\n <div class=\"container\">\n <h2 style=\"margin:0 0 12px\">Perguntas frequentes<\/h2>\n <details>\n <summary>Posso resolver sem enviar o produto?<\/summary>\n <p style=\"color:var(--muted)\">Na maioria dos casos, sim. Um v\u00eddeo claro do sintoma e fotos da instala\u00e7\u00e3o nos permitem orientar ajustes imediatos.<\/p>\n <\/details>\n <details>\n <summary>Qual o melhor formato de v\u00eddeo\/foto?<\/summary>\n <p style=\"color:var(--muted)\">Aceitamos JPG\/PNG e MP4\/MOV\/AVI\/MKV at\u00e9 10 MB. Se o arquivo ficar grande, envie pelo WhatsApp.<\/p>\n <\/details>\n <details>\n <summary>Comprei pelo Mercado Livre. O que fa\u00e7o?<\/summary>\n <p style=\"color:var(--muted)\">Fale conosco primeiro. Frequentemente resolvemos \u00e0 dist\u00e2ncia, evitando a devolu\u00e7\u00e3o e acelerando a solu\u00e7\u00e3o.<\/p>\n <\/details>\n <\/div>\n <\/section>\n\n <div class=\"sticky-wa\">\n <a href=\"https:\/\/wa.me\/551836497878?text=Ol%C3%A1%20JST,%20preciso%20de%20suporte%20t%C3%A9cnico\" target=\"_blank\" rel=\"noopener\">Falar no WhatsApp agora<\/a>\n <\/div>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Assist\u00eancia T\u00e9cnica \u2013 JST M\u00e1quinas Assist\u00eancia T\u00e9cnica JST Resolva seu problema agora pelo WhatsApp Via WhatsApp conseguimos analisar fotos e v\u00eddeos, orientar ajustes e at\u00e9 providenciar envio de pe\u00e7as quando necess\u00e1rio \u2014 muitas vezes na mesma hora. Falar no WhatsApp (mais r\u00e1pido) Abrir chamado por e-mail \u2714 Atendimento humano \u2714 Sem burocracia \u2714 Orienta\u00e7\u00e3o de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages\/5987"}],"collection":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=5987"}],"version-history":[{"count":13,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages\/5987\/revisions"}],"predecessor-version":[{"id":6003,"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/pages\/5987\/revisions\/6003"}],"wp:attachment":[{"href":"https:\/\/jstmaquinas.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=5987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}